FAQ

Can you make a stand with another type of wood other than oak, maple, cherry and walnut?

I can build a stand from any wood of your choice, as long as it is available.  Contact me with your wood choice and for pricing.

Can I have a DIFFERENT COMBINATION of 6 pegs  than the ones provided?

Yes.  You can choose any combination of 6 pegs.  Let me know your choices in the comment box during check-out.

Do you take charge card payments?

You can make a payment for your stand with your credit card during the checkout process.  We accept MasterCard, Visa, American Express and Discover through an encrypted secure server provided by the credit card internet service.  We also accept PayPal transactions. You do not need to have a PayPal account to make the purchase.   For custom and special orders, you will receive a PayPal invoice via email.  We do not take credit card numbers or orders over the phone. 

Can I special order an item not found on the web site?

If you want to alter one of our products to better suit your needs or if you have something different on your mind we may be able to build a custom product for you.  Contact us to inquire about custom stands.
 
Please note that special orders are subject to the following conditions:

• Special orders are non-returnable unless the item is defective. In the case of a defect, it will be exchanged for the same item.
• Special orders are billed at the time of order.
• Special orders cannot be canceled once materials have been purchased.
• Special order items take an average of 2 - 4 weeks to ship, depending on the nature of the item.
  
  

Do I need to oil my stand?

No.  The stand does not need to be oiled.  Before they ship, the stands are treated with an oil with a resin that continues to harden over time to keep the wood in excellent condition for years.

Do I need to oil my Pegs?

Yes, it is a good idea.  Any food grade butcher block oil (Linseed oil) works fine.  This type of oil tends to dry over time and you can use it on your pegs from time to time. 

Why do my pegs SCREW IN tight?

When you receive your stand there may be some residual wood oil in the threaded inserts.  This dried oil will go away after a few times of screwing in the pegs.

I just received my stand, why do I see small dArK particles around the threaded holes after I unscrew a peg?

The particles are dried oil getting pulled out of the threaded inserts.  After a few uses this will disappear.

What type of stains do you use?

I do not use stains.  The colors you see are the natural grains, patterns and colors of the wood.  To enhance the grains and colors of the wood and to protect the stand, I use a clear mixture of linseed oil and pine resin.